Release History

Release Notes for version v25.00a.AM

Marking Comment as Read

It is now possible to mark the status of Comments as ‘Read’ by the Users in Confirm.

A new action ‘Mark as Read’ to mark the status of Comments as Read is available on the Comment screen.

As soon as the Comment is read ‘Read By’ field gets updated with the Username who has marked the status as read and ‘Read Time’ with the date and time when the comment is being read.

‘Mark as Read’ Action will be enabled till the Comment is read.

Note: Only users from the Organisation that received the Comment will be able to mark the Comment as read. If user from same Organization tries to mark Comment as read, then a pop up will appear with a message.

Street Manager V5 API

Confirm now supports Street Manager V5 API and V4 API version support will be deprecated soon.

Lane Rental Assessment

User can now view, add and update Lane Rental details within Confirm Enterprise like in Street Manager. Navigate to 'Lane Rental Assessment' section from the Action menu.

A lane Rental Assessment can be added or updated on any Permit at any time.

Lane Rental Assessment would be updated automatically in Street Manager when added or updated from Confirm and imported from Street Manager as a Notice Type in Confirm Enterprise after running the Street Works Transfer Agent.

Note: Authority can add and update Lane Rental details. Promoter can only view details of Lane Rental Assessment.

Under Assessment on a Permit

A new Application status as 'Under Assessment' can be performed on a Permit Application. This indicates the review status of a Permit Applications.

Inspection Responses

Confirm now supports the new Inspection responses available for Promoter and Authority after the introduction of Non Compliance in Street Manager.

User can navigate to 'Inspection Response' section from the Action menu available on any Permit.

On each Inspection where the Outcome of the Inspection is 'Failed' , Promoter User can respond either as 'Disputed' or as 'Accepted' with reason provided or 'Joint site meeting needed' by clicking on the 'reply' icon.

On the Inspection where the Promoter has responded , Highway Authority User can respond to it with responses available.

If Promoter accepts the Inspection, no further response available for Authority.
If Promoter dispute the Inspection,'Promoter accepts failed inspection','Reviewing dispute','No agreement'.
If Promoter respond with 'Joint site meeting needed', 'Promoter accepts failed inspection'.

Note:

In case the Outcome is Passed, Unable to complete Inspection or the Category is Site Occupancy, Condition, Non compliance follow up Joint site visit then the 'reply' icon is not displayed.
If Promoter or Authority respond with any of the responses available, that response is no longer available for Authority or Promoter.

Once the Response is sent, the Response status will be displayed in the 'Response Status' field and 'reply' icon would disappear if no further action required on the Inspection. On expanding the Inspection details further, Promoter or Highway Authority Response details will be displayed.

In case of self Promoter organisation a toggle button is available in the Inspection response popup where Promoter User can select the 'Promoter' so that Promoter responses are available and Authority User can select the 'Authority' so that Authority responses are available.

Release Notes for version v24.10a.AM

Support for Auto Deemed Grant Permit

If any Permit that had not been granted by Authority within response period time, it will be Auto Deemed from Street Manager and imported in Confirm as a Notice Type.

Following new Notice Types are introduced: -

Grant PAA – Deemed
Grant Permit – Deemed
Grant Permit Variation- Deemed

Note: On these Granted -Deemed Notices, the ‘Grant’ action will not be available any further.

Footway Closure and Close Footpath/Parking Restrictions (EToN) Options

Now a dropdown is available for Footway Closure with options from which user can select the value and set.

Yes, a pedestrian walkway will be provided
Yes, an alternative route will be provided
No

Also a dropdown is available for Close Footpath/Parking Restrictions (EToN) with options -

Yes, TTRO has been discussed with HA
No

Duration Challenge Responses Workflow

Highway Authorities can add a duration challenge on permits for Immediate Works using the plus (+) icon available on the Duration Challenge Assessment section.

Duration Challenge can also be added on Change Requests submitted by the Promoter using the Response icon available.

A reasonable period end date and reason for the duration challenge must be provided when adding a duration challenge.

Responding to a Duration Challenge

When a Promoter receives a duration challenge, they can respond using the Response icon, a pop up will appear with options:

Accept the duration challenge meaning they accept the new reasonable period date provided by the Highway Authority. Once the duration challenge is accepted the response icon will disappear and it will be imported into Confirm as Notice Type – ‘Duration Challenge Acceptance’.
Duration Challenge not accepted meaning the Promoter does not agree with the details of the duration challenge. When the duration challenge is not accepted by the promoter it will be imported into Confirm as Notice Type – ‘Duration Challenge Non Acceptance’.

By responding to duration challenge and accepting the ‘reasonable period end date’ this will not update the ‘granted permit end date’.

Non-Acceptance of a Duration Challenge

When a Promoter does not accept a duration challenge the Highway Authority have the option to update the reasonable period end date. The Highway Authority can choose an alternative date.

If the Highway Authority chooses not to propose a new ‘reasonable period end date’ they can provide details on this decision.

The Promoter can respond with one of the following options:

Accepted: Promoter accepts the current reasonable end date provided by the Highway Authority.
Not accepted: Works will continue to granted permit end date.

Following a Duration Challenge Non-acceptance process, there is no requirement for a Change Request to be sent to change the Permit end date, to match the Reasonable Period end date.

Duration Challenge Non-acceptance responses will be imported into Confirm from Street Manager as:

Reasonable Period End Date Changed
Reasonable Period End Date Not Changed
Duration Challenge Promoter Non Accept
Duration Challenge Promoter Accept

Note: There will be no impact to existing functionality for EToN. New changes will only be applicable on Works created post the release. No impact on Historic Works.

Making Confirm Enterprise Actions In Sync with Street Manager

Confirm no longer allows an Assessor to send a Modification Request in response to Immediate Permits.
FPN Delivery method for Street Manager Works is updated to Street Manager. For EToN Works, Delivery method remained same.
Informal Overrun warning and Temporary Traffic Signal Application are now available for EToN Works only.
Promoter Change Request updated from Variation Application to Modified Application for Street Manager Works.
Response 'Modification Request' for Variation is not available in Actions for Street Manager Works. No impact on EToN Works.
Now, Modification Request can be created once a permit phase for Street Manager Works. After any assessment done for a permit, Modification Request cannot be further created.
Modified Application cannot be sent again if Modified Application (without assessment) is available on a Granted Permit.

Support for adding multiple Location options in Confirm

Displays all the Location Area Type as checkboxes i.e., Footway, Carriageway, Verge, Cycleway, Footpath. All are unticked by default.

Note: Location Area is a mandatory field for Street Manager Permits.

For ConfirmWorkzone , if no checkbox is selected and permit is created then Carriageway is ticked by default on Work details page of Permit in Confirm and if checkbox is selected and permit is created then selected options are ticked on Work details page of Permit in Confirm.

For Unattributable Works, Defective Apparatus and Connect - Carriageway is ticked by default.

For EToN works, no Location Area checkbox is ticked by default.

For Forward Planning Information Notice, no Location Area checkbox is ticked by default, and are disabled.

Support for Private Street Works in Confirm

There is a new Private Street Wizard available under the Street Works Module that allows a new Private Street record to be created on the Street Works Register. Private Street Works Notices created in Street Manager can be imported and Notices created in Confirm can be exported to Street Manager.

Note: Private Street Permit Application can be submitted by Promoters, only on USRNs that are fully or partially private.

Release Notes for version v24.00a.AM

Auto Acknowledged Inspection

If any Inspection that had not been responded by promoter for 10 working days, it will be Auto Acknowledged from Street Manager and imported in Confirm as a Notice Type 'Inspection Auto Acknowledged'.

From Street Works, upon expanding an Inspection with Response Status as 'Auto Acknowledged', following details are present within Promoter Response section.

Response- Inspection Auto Acknowledged
Response Date- Time of Auto Acknowledgement
In Additional Details field, a text message will be constantly displayed as 'Note - Inspection has exceeded 10 days with no response. Inspection has now been treated as accepted for the purpose of performance based inspections.'

Note: On an Auto Acknowledged Inspection, Promoter can further respond as 'Dispute Inspection' or 'Accept Inspection' and after Promoter response, Authority can also further respond as 'Promoter accepts failed inspection'.

Investigatory Inspection

User can Import and Export Investigatory Inspections from Confirm Enterprise. New Categories and Items for Investigatory Inspections are added in Confirm Enterprise. Inspection Category 'Investigatory' will only work for EToN Works.

Note: Response is not allowed for Investigatory Inspections

Ability to perform Accept or Dispute on FPN

Now the User can perform actions like Accept, Dispute and Withdraw an Accepted FPN from Confirm and Street Manager. New actions for Accept and Dispute are available in Actions menu on FPN screen. User can Import and Export new actions.

Note: Backward Compatibility is not supported. User needs to install both Client and Task Processor to use this functionality.

Release notes for version V23.20a.AM

Close Footpath

User can now import and export 'Close Footpath' from Street Manager and Confirm respectively.

Ancillary Details

Now the User can View, Add and Remove Ancillary Details within Confirm Enterprise like in Street Manager. User can navigate to 'Ancillary details' section from the Action menu.

From '+' sign, new Ancillary records to the Permit can be added. On the Permit Notice, opened on the Street Works form, integrated modal window will appear with Map on left and Ancillary fields on right with a button 'Get Site Records' on the top.

User must add the coordinates for Ancillary Details to the Map section. On Map, multiple Ancillaries of the same type can be drawn. Once the Ancillary coordinates are populated on the Map section, then User can select the 'Get Site Records' button. This will populate all the Site records as per the Ancillary coordinates added. Then select any Site from the list that the User wants to link with the Ancillary Details.

To draw multi-point coordinates for Ancillary Details, User can select polygon or line geometry.

Note: Maximum of 10 Ancillary coordinates can be drawn on the Map section and 20 Ancillaries in a Permit.

Ancillary Details will be automatically updated in Street Manager and will be imported from Street Manager as a comment in Confirm Enterprise after running the Street Works Agent.

Further, A new checkbox as 'Ancillary Info' is available on the Works Tab of the Permit Notice, informing Users that Ancillary Detail is present on the Permit Notice.

Note: Street Manager site will request a sign in on the first attempt if your browser has not yet signed in. Once signed in, click the button once more to go straight to the item requested.

Add and Remove functionality of Ancillary Details is restricted to only the Promoter Organisations. Authority Organisation won’t be able to Add or Remove Ancillary Details.
Ancillary Information checkbox will be unticked and disabled for Notices like Forward Planning, Unattributable Works, Defective Apparatus and EToN Works.

Traffic Management Details

User can now view and update Current Traffic Management within Confirm Enterprise like in Street Manager. User can navigate to 'Traffic Management' section from the Action menu. Clicking the pencil icon at the top of the Traffic Management section makes the Current Traffic Management dropdown editable.

Emergency Contact and Emergency Contact Number fields will remain disabled till any of the options 'Traffic Control(Multi-way)' or 'Traffic Control(Two-way)' is selected. Once the Current Traffic Management is updated, it will automatically be updated in Street Manager and will be imported from Street Manager as a comment in Confirm Enterprise after running the Street Works Transfer Agent. Promoters will be able to see the pencil icon and for others it will not be visible.

Note: Footway Closure and Footpath Closure can be viewed in the Key Details Panel in Street Works screen

Note: From this release onwards, Current Traffic Management will be imported as Notice type "Current Traffic Management Updated", instead of Comment type.

Inspection Details and Inspection Response

User can view the Inspection Details and respond to each Inspection present on the Permit Notice within Confirm Enterprise like in Street Manager.

User can navigate to 'Inspection Response' section from the Action menu.

On each Inspection where the Outcome of the Inspection is 'Failed' , Promoter User can respond either as 'Disputed' with reason provided or as 'Accepted' by clicking on the 'reply' icon.

On the Inspection where the Promoter has responded , Highway Authority User can respond to it with 'Promoter accepts failed Inspection' by clicking on the 'reply' icon.

Note: In case the Outcome is Passed, Abortive, New category, Cancelled or the Category is Occupancy, Defect Joint, Permit Conditions then the 'reply' icon is not displayed.

Provision to see Multiple Phases of Permit Notice in Street Works Screen

Now the User can view details of Multiple Phases of Street Works Permit Notice.

All Phases present on Works will be listed and displayed in the dropdown and on selecting any Phase the details of that Phase will be shown.

Release notes for version V23.10e.AM

The following issues were addressed as part of this release:

Importing automatic Error Correction Notice after Work Stop Notice changes the Permit Status of the Works.

Release notes for version V23.10b.AM

The following issues were addressed as part of this release:

Registration of Reinstatement from Street Manager with Registration Date as current date was getting imported as previous date in Confirm Enterprise.
Sampled Inspections were not imported when there were more than 500.
Excavation Type was changed on importing automatic Error Correction Notice when performing Work Stop/Revert Work Stop/Updating Excavation.
Fix for availability of 'Inspection' action in Unattributable Works. Users were not getting option to create Inspections on Unattributable Works, due to which they were not getting exported to Street Manager.
When New phase was created for a cancelled Works, that Works was not appearing as overlapping Works.

Release Notes for version v23.10a.AM

Support for importing the following items:

Duration Challenge non-acceptance Responses (HA and Promoter)
Ancillary Information and support for Permit Condition NCT03
Current Traffic Management Updates and support for Permit Condition NCT09
Inspection Responses (HA and Promoter)

Note: A specific comment will be imported for specific actions from the above items.

Performance Based Inspection

Street Works inspections are changing from an annual 30% sampling size to a performance-based approach. This comes into effect on the 1st of April 2023. The system responsible for generating and storing inspection sample figures, targets and for generating sample inspections is changing. This will now be done in Street Manager.

Task Processor will import the sampled inspections once a day but can be imported ad-hoc too.

Sending Category A/B/C Inspections as Routine after Street Manager's un-acceptance

Street Manager will not accept any Category B/C Inspections if there is no Sampled Inspections of corresponding category is present in the permit. It will also not accept any Category A/B/C Inspections if the number of Sampled Inspection has already reached the target set for the Promoter.

In these two above scenarios the Inspection is exported as Routine with meaningful comments added to Additional Comments fields in Street Manager and Inspection Notes in Confirm.

Generating Defect Number when importing Failed Inspections

Defect Number gets populated in Confirm when importing Failed Inspections from Street Manager. User can create another follow up Inspections with the help of the Defect number.

The following issues were addressed as part of this release:

New Permits are not getting imported if Traffic Management selected is 'Temporary Obstruction 15 Minutes Delay '.
On resending an Inspection if the 'INSP' Reference is greater than 99, they are not getting withdrawn before being recorded into Street Manager.
Exporting Section 58 notice with more than 3 years gets exported as 6 months.
Documents attached in the Occupancy Inspection for Section 74 are exported to Section 74 only and not the Occupancy Inspection.
When a Permit have Section 58 Restriction In Force and it do not have any Excavation, then also it ask for related Agreements.
Launching a Permit to open it in Street Manager from document links screen fails if the Works Ref contains '/'.
Street Works Transfer agent stucks at 75% for clients configured only as Promoter for interacting with Street Manager.
Inspection action is made available on Un-attributable works created from Confirm Enterprise.
New Phase Work created on cancelled work does not appear as overlapped work.

Release notes for version V23.00f.AM

The following functionality was addressed as part of this release:

Send Non-sampled Category B and C Inspections as Routine Inspections.
The street Manager treats only Category A, B, and C inspections for Performance based Inspection sampling process. They will not consider the Non-sampled Category B and C inspections created from Confirm for their sampling process. Post April 2023 any other Category B and C inspection will not be allowed on the works. So those Inspections will need to be input as Routine Inspections. To make it consistent with the Street Manager, Confirm will now export Non sampled Category B and C Inspections to Street Manager as Routine Inspections. Sampled Category B and C inspections will be exported as Category B and C respectively to Street Manager.

Sampled/Non-sampled Category A inspections will still be exported to Street Manager as Category A.

Note: For old non-sampled category B and C inspection in Confirm, that have been already exported to Street Manager as Category B and C inspections will be re-exported to Street Manager as Routine Inspections. These old Non Sampled Category B and C Inspections will be then withdrawn at the Street Manager interface and will be replaced by Routine Inspections.
New Inspection Categories for Routine Inspections
Confirm users can now create Routine Live site and Routine Reinstatement Inspections using these two new Inspection Categories- 'Routine - Live site(SMRL)' and 'Routine - Reinstatement(SMRR)'.

These categories can be used to Export and Import Routine Live Site and Reinstatement Inspections to and from Street Manager.

Note: For the users, who does not see any Inspection group linked to these two new categories are requested to add the relevant Inspection groups accordingly. For an instance, add Backfill and Sign and Guarding Inspection group to 'Routine - Live site(SMRL)' and Reinstatement inspection group to 'Routine - Reinstatement(SMRR)' Inspection categories.

The following issues were addressed as part of this release:

Importing an Inspection after Reinstatement from Street Manager whose Works Reference contains '-S' is not getting imported into Confirm and an error email is generated for the user.
Street Works Wizard was crashing for specific site when using specific CDML map layers.
Routine/Routine- Reinstatement was exported as Live site - Routine when outcome is Passed/Abortive.

Release notes for version V23.00d.AM.19548

The following functionality was addressed as part of this release:

Tenant and User settings for Public and Private tags
Users can now set the document visibility in Street Works to PUBLIC or PRIVATE when attaching documents at a Tenant and User level.

This setting has been defaulted to PRIVATE at Tenant level. User can override this setting via Confirm Web Settings -> Street Manager Settings screen.

This setting is defaulted to NONE at User level. User can override this setting via General User Settings screen. If both the settings are populated, the user level setting will take precedence over the tenant level.

The following issues were addressed as part of this release:

Unable to export or import Permit and Alterations due to 'close_footpath' field being made mandatory by Street Manager.
Permits or variations were not getting exported due to multiple documents attached at works level on different notices. After creating a permit with attachment, a comment with attachment is created on it and then the subsequent notice with attachment was not getting exported to Street Manager.

Release notes for version V23.00a.AM.19532, 01st Nov 2022

The following functionality was addressed as part of this release:

Incorporate Traffic Signal changes for allowing users to set Emergency Name and Emergency Phone on selecting specific Traffic Management
While creating a Permit or Altering it user has the option to select the Traffic Management. With this new change, user can set 'Emergency Name' and 'Emergency Phone' in the newly added fields in the wizard.

These new fields will be enabled only when user selects the Traffic Management as 'Traffic Control (Multi-Way Signals)' or Traffic Control (Two-Way Signals)'.

Note: These new fields are added in 'Confirm Web Settings - > Street Manager Settings' for Automatic Noticing from Job and Backward Compatibility.

For Backward Compatibility, 'Emergency Name' and 'Emergency Phone' will be auto-populated as 'Not provided'. These fields can be updated from Confirm Web Settings.
Supporting flow of new Reinstatement- Site Subsumed and Updating Existing Reinstatement in Registration of Reinstatement
Introduced an additional status support 'Site Subsumed' in Registration of Reinstatement. Now, from Confirm, the user can subsume an existing site and also update an existing reinstatement.

Site subsumed from Street Manager can be imported in Confirm and also any update in Reinstatement from Street Manager will be updated in Confirm Client on import.

Reinstatement status 'Site combined with another site' is exported with reason 'Site combined with another site' and state as 'Subsumed' in Street Manager.

Note: There will be no impact to existing functionality for EToN.
Ability to view documents attached with Section 74 in Confirm Web
User can now view attached documents with section 74 overrun warnings under document section in confirm web.

Documents attached with Section 74 (Occupancy inspection with items) can now be exported to Street Manager from Confirm Client.
Unattributable Works Support
User can now transfer Unattributable Works from confirm to Street manager and vice-versa.

New inspection categories are added as ''Unattributable Works- Live site" and ''Unattributable Works- Completed" for Unattributable Works.

Confirm will create a 'Section 81 or Unattributed works' record in Street Manager for Unattributable Works and a corresponding inspections to this record. (same as Defective Apparatus).

The following issues were addressed as part of this release:

Importing Section 58 was giving forbidden error from Street Manager. Earlier it was requesting the Street Manager for each Section 58 but now it will only request for new and updated Section 58.
Designations start dates was getting updated in Confirm if it has a corresponding Activity in Street Manager.
On importing withdraw offence from Street Manager, if the 'Authorised officer name' is more than 30 characters, then it fails to import.
Importing an offence from Street Manager is imported with offence date as previous date. For example if the offence date in Street Manager is 30-09-2022 then in Confirm, it is saved as 29-09-2022 23:00:00.

Release notes for version V22.20b.AM.18944, 09th Aug 2022

The following functionality was addressed as part of this release:

Provision to mark the documents as Public or Private for Street Work notices, FPNs and Inspections:
For Street Work Inspections in Connect, user can now get the option to mark them as Public or Private. If a document is marked as Public then only it will be exported to Street Manager. If the document is marked as Private then they will remain in Confirm and will not be exported to Street Manager.

For EToN Street Work Inspections and rest of the entities, the document attachment screen will not have the option of Public and Private, they will work same as it was working earlier.

The same above functionality has been incorporated in Confirm client too.

The following issues were addressed as part of this release:

Granting a Permit immediately after importing a 'Change in Excavation' as 'Error Correction' notice on top of a Permit is giving wrong Permit Status.
Importing a Promoter Change Request where only Conditions are changed, is creating a Duration Variation Application (WIP). A Work Data Variation (WIP) should be created in this case.

Release notes for version v22.21a.AM.18664 (Beta), 14th July 2022

The following issue was addressed as part of this release:

Section 81 notices were not exported and imported due to addition of -UW in the end of the reference by Street Manager.

Release notes for version v22.11a.AM.18664 (Beta), 25th May 2022

The following functionalities has been incorporated as part of this release:

Section 58 Designation (Restriction): Confirm now support Section 58 work-flow. Section 58 Designation (Restrictions) created in Confirm client are now getting exported to Street Manager as Section 58. Updating a Section 58 Designation will update the Section 58 in Street Manager appropriately. Section 58 created in Street Manager can now also be imported into Confirm as Section 58 Designation (Restriction). Any update like Progress or Cancel of Section 58 in Street Manager will be updated accordingly in Confirm client on import.

The following issues were addressed as part of this release:

Registration of Reinstatement notice from Street Manager whose works reference contains '-S' was not getting imported.
Repeated emails being sent to Street Works administrator for comments created on works which are not present in Street Manager. Street Manager was returning 'Not found' error in this case.
Cancelling an offence immediately after it is issued, sends email to Street Works administrator on each run of Street Works Transfer agent and spamming the clients.

Release notes for version v22.10a.AM.18664, 07th March 2022

The following functionalities has been incorporated as part of this release:

Section 74 Overrun Warning: Confirm will now support Section 74 overrun warning work-flow. The user will be able to enter the inspection items against the Occupancy inspection and export them to Street Manager. This will issue a Section 74 warning to Street Manager. Section 74 issued from Street Manager can now also be imported into Confirm as Comments. Promoter and Authority work-flow from Street Manager will also be imported as Comments in Confirm. New Comment types has been added in Confirm in order to support Section 74 functionality.
Confirm Street Works Web Interface: A new Confirm Web interface for Street Works has been introduced for Section 74. Users can navigate to the Street Works Web interface direct from Confirm Client once they have s74 Warning issued. Promoter and Authority work-flow for Section 74 can be performed using this interface.
Street Manager V3 API: Confirm now supports Street Manager V3 API and V2 API version support will be deprecated soon.
Duration Challenge Non Acceptance: Duration Challenge Non Acceptance are now exported to Street Manager. Duration Challenge Non Acceptance created in Street Manager will be imported as a Comment.

The following feedback has been incorporated as part of this release:

Confirm will now use 2 hours instead of 24 hours when logging late Actual Start and Work Stop Notices.
Validations for the Agent and Owner fields have been removed while importing Notices from Street Manager.
'Logged By' user contact details of a Notice are now exported to Street Manager 'Additional information' section.

Release notes for version v21.22a.AM.18143, 12th October 2021

The following feedback has been incorporated as part of this release:

Updates in Street Manager to ‘Total inspection units’ are now imported into Confirm as an Error Correction Notice instead of Registration of Reinstatement Notice.

The following issues were addressed:

Missing 'Final site registered' event in Confirm is imported from Street Manager with wrong status and sequence number.
The Street Works Agent now sends only one warning message after the delay period has expired and an Inspection’s documents are still unavailable at the time of sending the Inspection.

Release notes for version v21.21a.AM.18084, 1st September 2021

The following feedback has been incorporated as part of this release:

Updating Inspection Unit in Street Manager can now be imported in Confirm as a Registration of Reinstatement notice.
Updates in Street Manager to ‘Final site registered’ are now imported into Confirm as a Registration of Reinstatement - Full Notice.
When importing an initial Permit from Street Manager, the ‘Notice type’ and ‘Work type’ are always taken from Street Manager.
Inspections that have been withdrawn are now imported from Street Manager. The Street Manager ‘Reason’ on the withdrawn Inspection is imported into the Confirm ‘Comments’ field and the ‘Outcome’ is set to “Cancelled”.
When an Inspection, with an Outcome Status that has been set to “Cancelled”, is exported to Street Manager, the Inspection ‘Status’ is set to “Withdrawn”, ‘Reason’ is set to “Other” and ‘Details’ is populated from the Confirm ‘Comment’.
Updates to an Inspection in Confirm, which were exported as a comment, now update the original Inspection to withdrawn and a new Inspection is created.

The following issues were addressed:

A new FPN gets issues when FPN is created in Confirm and paid in Street Manager. This happens only when works reference has '/' in Confirm.
The email sent to system administrator on truncating the Condition Text if it is more than the maximum characters allowed, than some meaningful informations like works reference, USRN, Authority and Promoter Organisations, Notice Type and Last Update Time is included in the email along with original text and truncated text.

Release notes for version v21.20a.AM.17809, 2nd July 2021

The following feedback has been incorporated as part of this release:

Sending an Inspection is delayed if all the documents are not available when the Confirm Task Processor tries to send an Inspection. If the Inspection Outcome has the 'Risk Level' set to 'Higher' then default delay time is 15 minutes else 2 hours.
The reason for the failure of the unsent notice can be found in the 'Transfer tab' when unsent notice is overridden by the incoming notice.
The length of the 'Condition Text' field has been increased to 4000 characters to match the length in Street Manager.
Time can be specified along with date in the Work Stop notice wizard. So, the time for the Work Stop notice is now sent to Street Manager in addition to the date.
Wizard and Browser will now show 'Notifying Env. Health' instead of 'Outside Working Hours' for notices meant for Street Manager.

Release notes for version v21.12a.AM.17742, 3rd May 2021

The following feedback has been incorporated as part of this release:

Confirm now supports launching documents using Street Manager V2 API.

Release notes for version v21.12a.AM.17711, 7th April 2021

The following feedback has been incorporated as part of this release:

Confirm now supports Street Manager V2 API and V1 API support has been deprecated.
Street Manager now supports changing Excavation Type after Work Stop. Confirm creates an Error Correction Notice on importing this action.
Importing Reassignment of organisation for Section 81 - defective apparatus.

Release notes for version v21.10a.AM.16667, 22nd March 2021

The following issues were addressed:

In some cases Historic Inspections would not export if the works had previously had coordinates but didn't have any on the most recent notice.
For incoming notices Directions was not getting set correctly and hence the validation warnings are not showing appropriately.
Documents that cannot be sent earlier are resent successfully to the Street manager, whenever a retry happens on the next notice.
Street Manager changed the sliding rules to be based on the selected designations on the works, not those that appear on the street.
When Inspection is sent on-site that doesn’t yet exist in Street manger” You must provide site_ids on an inspection against a work that contains a reinstatement”.
Late submission warning appears on importing Immediate Permit Notice after 2 hours of creation.

Release notes for version v21.01a.AM.16212, 5th November 2020

The following feedback has been incorporated as part of this release:

Confirm was not matching the Street Manager deemed date where a Modified Applications was received where there was no Modification Request
Automatically append FPN payment methods and details for representations in the offence details
Allow the last updated date to be edited via the settings screen to allow users to fetch older updates not transferred due to outages, etc.
Catering for the new "Was an excavation carried out?" field in Street Manager
The actual start and end date of Activities (Events, Licences and Designations) can now be stored in Street Manager even if these are in the past
Ensure that certain types of Inspection do not cause import errors when text is too long
If Confirm attempts to send a Grant With Duration Challenge to Street Manager but this is rejected then ensure that the error given by Street Manager is logged
Help and release notes now available online as part of Confirm Web
Duration Challenge notices will no longer be sent as works comments if they cannot be sent properly with the Grant
If a Works Comment is imported on a works where the Authority is an Initiator and the Promoter is not then we will assume that the Comment came from the Promoter (currently always defaults to the Authority)

The following issues were addressed:

Fix the issue where Linked Inspections are not exported.
Automatically reply with a standard works comment when permit applications are received on streets that are not subject to permitting or are privately managed
Allow follow-up Works Comments to be sent to Street Manager where Historic works have been created as the result of an Inspection or FPN
Transfer warnings for imported late Immediate Notices were not being logged
Allow inspection of historic Site numbers that haven't yet been migrated to Street Manager
Confirm will allow a permit to slide on a Traffic Sensitive Category 3 or 4 Street if the works themselves are not marked as Traffic Sensitive (consistent with Street Manager)
Ensure that duplicate FPNs are not created in Street Manager if an FPN is re-sent from Confirm for any reason
If a document fails to upload to Street Manager Confirm should retry the upload when the next notice / comment is sent

Release notes for version v20.22a.AM.16127, 8th September 2020

The following issue has been fixed:

When exporting a Permit Variation the deemed date from the original Permit was being displayed in Confirm.

Release notes for version v20.22a.AM.16104, 26th August 2020

The following feedback has been incorporated:

Confirm reflects Street Manager PAA rules, as follows:
- When exporting a PAA to Street Manager, if Confirm detects that Street Manager has created a Permit Application (e.g. on a second Asset Activity phase) then Confirm will update the original notice in Confirm to be a Permit Application
- When importing a PAA or Permit application from Street Manager, Confirm will set the notice type to correspond with what Street Manager supplied and will ignore the existing EToN rules
Permit Deemed date is now obtained from Street Manager
Refusing a Variation reverts the data in Confirm to what it was prior to the Variation application
If a pending change is cancelled by Street Manager, because of a Works Stop before Grant, then a record of this is imported and the permit details are reverted to the values prior to the change request
When a permit is Revoked from Confirm an additional works comment is created so that the revoke reason is visible in Street Manager
Export email error now includes Notice Type and Issue Date
The Street Manager reference for entities is now consistently included on Imported as well as Exported items
Confirm will now Import any text recorded on mandatory conditions (previously ignored). Note that a bug in Street Manager means that this text is currently ignored on export.
A document link is created for each Works in Confirm with a URL that will launch the Street Manager for that Works.
If a Grant or Refuse cannot be sent to Street Manager, e.g. because the permit has deemed, then the discount will be set to 100% and the permit status in Confirm will reflect that the permit was deemed

The following issues have been fixed:

If Confirm is configured with multiple sets of only promoter credentials then only data for one of the promoters would be imported into Confirm from Street Manager
An "Unknown coordinate type" error could occur when inspecting a Registration of Non-notifiable works that had previously been imported via EToN
Sending an Error Correction or Works Data Variation after a Works Stop in Confirm would start a new phase in Street Manager.� Street Manager does not allow changes after works stop so these notifications are now blocked on export and will generate a transfer error.

Release notes for version v20.21a.AM.16071, 27th July 2020

The following feedback has been incorporated as part of this release:

Set the Location area checkboxes (Footway, Verge, etc.) in Street Manager if specified in the Works location
Import HS2 Highway applications
Include Footway closure type in the works description on import and set the walkway flag on export if the works description contains "(walkway)"
Set default values on Organisations created on the fly, e.g. FPN Delivery Web Service URL

The following issues were addressed:

Not able to import registration notices if one of the sites has a depth of 0
Cannot export an Authority Imposed Variation if the Permit in Street Manager has attached Files
Excavation type is not updated when importing changes to works in progress
Works are transitioning to Street Manager before the transition end date
Sending an Inspection or FPN to Street Manager on a works still being completed under EToN should not cause subsequent notices (such as grants) to be sent to Street Manager
The Works Start notice of an existing works does not always transition properly if it was followed by a variation in EToN
Address character limit issues on export, e.g. pending_change_details, site_name
Ensure changes logged after Grant are recorded in Confirm as Permit Variations rather than Modified Applications.
Prevent payment of an EToN FPN from triggering transition of the FPN to Street Manager
Ensure that re-sending an Inspection that was previously sent via EToN does not then later cause "Single-row subquery returns more than one row" errors

Release notes for version v20.21a.AM.16052, 13th July 2020

The following feedback has been integrated in Confirm functionality as part of this release:

Default text 'None supplied' is supplied when 'reason' is required by Street Manager but not supplied by a user in Confirm
Unpublished documents will now also be sent if they have "[Public]" in the Document Notes. Documents will not be sent if they contain "[Private]" in the Document Notes, even if they have been published
Defective Apparatus, Unattributable Works (via Defective Apparatus) , Fixed Penalty Notice and Inspections are sent to Street Manager after Transition Start Date instead after Transition End Date
Incoming permits on partially private streets should default to public where the Road type in Street Manager is not set to "Private Street - No definition information held by Street Authority"
Suppress email when truncating Owner Name on import in Confirm
Work Stop notice time to get populated under Notification comments on Import.

The following issues were addressed:

The permit created between last successful connection followed by the unsuccessful connection to Street Manager should not be missed to be picked up by the Confirm Street Works Transfer agent
Selected designations with a DfT reference higher than 3 were not being sent to Street Manager
Ignore any custom inspection items that Street Manager cannot accept. These were causing export to Street Manager to fail
Some Whole Street Designations geometries were not being exported to Street Manager
Fix issue where exporting permit with Promoter organisation without any Interest gave 'Null Reference Exception'.
Long text in the Address field of the Secondary contact should get truncated on Export to Street Manager
Imported designations should not be re-exported to Street Manager when bulk transition date is passed.
The Additional Comments for Street Manager field is now overall truncated to 500 chars when exporting an inspection from Confirm.
Error Correction and other Agreements are incorporated into the Additional information sent to Street Manager
Fix issue where Duration Variation Import in Confirm does not update the permit end date if time not supplied
Variation Comments should be updated on Duration Variation Import in Confirm
Section 58 dates should always be converted to and from UTC in the Street Manager interface
Fixed an issue where it was possible for two Task Processors to process the same task if they both found two different tasks to process at exactly the same time

Release notes for version v20.21a.AM.16024, 26th June 2020

The following issues were addressed:

Section 58 import was not recognising change to the date format of the Street Manager extract
Section 58 import was not dealing with backward compatibility correctly when loading full ASD geometry
Exporting an Authority Comment with an attachment could fail if the most recent works notice was from the Promoter

Release notes for version v20.21a.AM.16022, 24th June 2020

Following additional Confirm functionality is integrated with Street Manager as part of this release.

Defective Apparatus, Utility side.
FPNs on Historic Works.
Import and export Sec 58 co-ordinates.
Export and Import Registration of non-notifiable works.
Export Confirm Phase Types as Activity Type to Street Manager.
Export Unattributable works (with Defective Apparatus workaround)

The following issues were addressed:

For Defective Apparatus, Occupancy and Permit Condition inspections we were populating Street Manager from the disabled Defect Notes field rather than the enabled Comments field.
Fixed an issue where an "Object has been changed by another process" error could occur when importing Defective Apparatus updates, such as Acceptance.
Fixed an issue where error email and logs were generated when a permit is granted in Street Manager without Duration Challenge and imported in Confirm.
Permit Date and Status were not set when importing Duration Variations.
Fix an issue where documents were not sent to Street Manger when attached to Defective Apparatus inspection from ConfirmConnect.
Notice Deemed information were being erroneously transferred to Street Manager when transitioning historic works.
For forbidden access errors, Confirm will now stop retrying sending the notice, as manual intervention is required to fix the issue.
Dates were not importing correctly for Section 58 restrictions

Release notes for version v20.14a.AM.15597, 2nd June 2020

Following additional Confirm functionality is integrated with Street Manager as part of this release.

Updating Transfer warning generation to recognise the new, shorter time scale for providing works start and stop notices (reduced from 24 hours to 2 hours).
Update the deemed date logic for PAAs (now 28 calendar days rather than 1 calendar month) for PAAs interfaced with Street Manager.

The following feedback items and issues reported in previous releases have been fixed:

Automatically default the Outcome details from the Confirm Inspection Outcome name if no comments were entered.
Street Works Transfer agent should not revert EToN fixed penalty notice status from Resolved to Penalty Sent.
Street Works Licence Notice Type should be deduced properly during export to Street Manager.
The Permit scheme for an application should be determined from the Street Interests on import from Street Manager and is not always use the system default "dummy" permit scheme.
The Duration Challenge notice is now created in Confirm when importing a "Granted with duration challenge" permit decision from Street Manager.
Registrations where trenches are defined as polygons are now being exported to Street Manager.
Fix the issue where if one of the new Apparatus Inspection Categories is used from ConfirmConnect then the resulting works are incorrectly classified as "Unattributable works".
Fix the issue where if an application from Confirm is rejected by Street Manager because of a lack of early start reason (in the notice comments) it is not possible to correct this if a subsequent notice was added in Confirm before the first notice was sent. A default early start reason is now added automatically.
Fix the breaking changes introduced by Street Manager API where works that use the new "Works for road purposes" Activity Type in Street Manager cannot be imported into Confirm.
For any error emails generated on export, include the email address of the 'logged by user'.
Confirm was not allowing Granting of non-immediate permits to be exported to Street Manager after the Works Stop.

Release notes for version v20.13a.AM.15573, 4th May 2020

Following additional Confirm functionality is integrated with Street Manager as part of this release.

Defective Apparatus (Section 81), Authority side.
Inspection of Historic Works.
Importing Section 58 details.
Disabled the LondonWorks (Central Street Works Register) interface.

The following feedback items and issues reported in previous releases have been fixed:

Fix issue where inspection site details were not being exported if the site was not registered in the most recent works phase.
Ignore various "works created" events in Street Manager to prevent unnecessary email alerts.
Authority initiated inspections (Defective Apparatus and Historic Inspections) should be sent to Street Manager after Transition End date.
Fix issue where an new FPN is not imported if it is accepted before the agent next runs.
Confirm Inspection Comments should be appended to Street Manager Additional comments where Outcome details do not exist.
Send works to Street Manager automatically only if Transition Start Date has passed.
Updating the lookup SQL so that Street Manager agent flag old condition types 3 and 13 as not dead.
Use authority credentials in Street Manager agent to send out FPNs to Street Manager.
Inspections with Apparatus category should be sent to Street manager.
Defective apparatus and Street Works Licences now gets sent over EToN (prior to transition) when the Street Manager Agent is used.
Carry forward early start agreements from the PAA to the Permit Application.
Multiple fields sent together in a text to Street Manager now have dot(.) followed by space as a delimiter for better readability.
For importing data from Street Manager, Confirm now uses Authority details in preference to promoter credentials when both are available.
User facing error message is now displayed in Street Works transfer tab when a Notice sent to Street manager has no early start reason supplied.
Include user who logged notice on export error emails and Street Name, Town, Ward, Area and Contract area on import error emails.
Notice should get sent successfully even if it has Section 58 designation selected. In this case Designation is not sent along with Notice.
Fix daylight saving conversion issues for offence and reinstatement dates.
Improve error handling upon encountering Access Restricted issues in Street Manager.
Fix breaking changes to Street Manager interface from Street Manager API changes on 16th and 30th April.

Release notes for version v20.12a.AM.15542, 26th Mar 2020

Following additional Confirm functionality is integrated with Street Manager as part of this release.

Automatic transition of ongoing works after deadline.
Export Notices to Street Manager as Permits.
Support ongoing targeting of specific Authorities for Street Manager vs EToN post transition (to support Promoters that operate in Wales).
Add a "Grant with Duration Challenge" notice type so that Grants followed by Duration Challenges can be sent from Confirm without relying on the send delay.
Automatically extract Refusal Codes from refusal comments being sent to Street Manager.
Dealing with text that might be truncated on import into Confirm (e.g. Conditions). Any truncations are notified via an email alert containing the un-truncated text.
Export Events and Diversions from Confirm to Street Manager as activities on the map.
Export Section 50 Licences from Confirm to Street Manager as activities on the map.
Export Section 58 Restrictions Designations from Confirm to Street Manager as activities on the map.

The following issues reported in previous releases have been fixed:

Do not create duplicate Inspections in Street Manager when an existing Inspection is updated in Confirm.
Export site id as part of inspection items only if it is a reinstatement inspection and having a registration of reinstatement against the site.
Stop caching of Street Manager system settings in Confirm that causes Street Manager transfer errors.
Fix creation of Workstreams on the fly, broken by Street Manager API changes.
If works is created, completed and registered on the same day then the registration details of site 1 are not imported correctly.
Organisation Workgroup seed numbers are no longer required to import Permit Applications from Street Manager for Organisations that you Initiate for
Fix breaking changes to Street Manager interface from Street Manager API changes on 19th and 26th March.

Release notes for version v20.11a.AM.15514, 27th Feb 2020

Breaking change:

The Confirm Street Manager interface is now deployed as part of a full Task Processor installation, working in "decoupled" mode. The previous installation mechanism of extracting a zip file and using the Windows Task Scheduler is no longer supported.

Note: This decoupled instance of Task Processor needs to be installed on a separate machine from the main Task Processor as two instances of the Task processor cannot work on one machine. For installation details, you may refer to Confirm Task Processor documentation, and 'setup' section therein. If you have been using earlier versions of Street Manager interface through the StreetManagerAgent.zip folder files, you need to stop the old Windows scheduled task and use the Task Processor.

The Street Manager agent process has also been enhanced to automatically run the latest versions of the lookups SQL files the first time it runs, so there is now no need to run these manually after upgrades.

The following issues reported in previous releases have been fixed:

Prevent acceptable inspection items from getting exported to Street Manager.
Fix issue where Third Party Report and Routine Inspections that have no items or a mix of Reinstatement and SLG items are not exported.
Ignore items that are not configured for export, e.g. Inspections that are for internal purposes only.
Allow user to specify Role when entering Street Manager API credentials in Confirm Web Settings Screen.
Same Comments getting exported to Street Manager repeatedly.
Authority Imposed Variations on a Street having Designation is not being accepted by Street Manager.

Release notes for version v20.01a.AM.15076, 10th Feb 2020

Breaking change:

Administering the Street Manager Agent from within Confirm Scheduled Tasks screen.

Note: As essential configuration to breaking change above, upgrading the Lookup Tables as part of Street Manager agent upgrade will populate Street Manager Agent <version> in the Notes section of Street Works Transfer agent in the Scheduled task screen. Like for the current release, <v20.01> will be populated. After upgrade, the Street Works Transfer agent need to be enabled for Street Manager agent to process tasks. Suspending the Street Works Transfer agent will suspend the Street Manager agent as well.

Following additional Confirm functionality is integrated with Street Manager as part of this release.

FPNs export and import.
Exporting FPN status changes (e.g. paid) from Confirm to Street Manager.
Inspection import from Street Manager in to Confirm
Create Workstreams on-the-fly for new Promoter Districts on export from Confirm to Street Manager.
User Interface for configuring Street Manager URLs and credentials through Street Manager Settings screen from with Confirm Web Settings.

Following issues reported in previous releases have been fixed:

Enable the Street Manager agent to work through a proxy.
When Inspection from Confirm splits in two at the Street Manager end, only the items relevant to the inspection type in Street Manager should be added to it.

Confirm Street Manager support:

For any issues and queries regarding Confirm Street Manager agent, send an email to ConfirmSMsupport@pb.com

Release notes for version v20.01a.AM.15049, 13th Jan 2020

Following additional Confirm functionality is integrated with Street Manager as part of this release.

"Proxy" web service to allow documents in Street Manager to be viewed without the need for user to log in to Street Manager.
Catering for multiple authorities sharing a single Confirm system (multiple sets of Street Manager credentials).
Registration of Reinstatement (Import in to Confirm and export out of Confirm to Street Manager).
Works Reference Special Characters - Convert EToN supported '_' to Street Manager supported '/' in Works Reference and vice versa when works transferred from one system to another.
Allow matching of Condition Text to NCT codes by convention.
Authority Imposed Variations.
Multiple Phases.
Forward Planning notice.
Duration Challenge Non-acceptance.

Release notes for version v20.01a.AM.15031, 18th Dec 2019

Following additional Confirm functionality is integrated with Street Manager as part of this release.

Works Data Variations.
Duration Variations and Duration Challenges.
Refuse a PAA, Refuse a Permit, Refuse a Variation.
Revoke a Permit.
Permit Cancellation.
Revert Actual Start.
Revert Work Stop.
Works comments. Includes all Confirm comment types, e.g. Promoter, Authority, Interested Party and FPN comments and Informal Overrun Warnings.
Generation of email alerts to the agent supervisor on import and export errors.
Historic EToN Condition Types have been flagged as dead so they don't clutter up the wizards.

Following issues reported in previous releases have been fixed:

Permit export to Street Manager failing when exporting Permit without comments, where early start agreement is not required.
Addressing breaking changes introduced by Street Manager on the 12th December.

Release notes for version v20.01a.AM.15020, 5th Dec 2019

Following additional Confirm functionality is integrated with Street Manager as part of this release.

A new organisation 'STWRKS' can be added as recipient to a works, in which case the Street Manager agent will always talk to the Street Manager system for that works. Any works downloaded from Street Manager in Confirm will automatically add 'STWRKS' as recipient to that works and in Confirm.
Create a PAA notice. Grant it to be progressed to PA notice.
Modified Application in response to a Modification Request.
Create Modified application directly on a Permit notice.
New inspection items relevant to the Street Manager system.
Published attachments with works in Confirm are uploaded to Street Manager system.
- Links to documents attached in Street Manager are downloaded in Confirm which user can navigate to view the attachments.

Release notes for version v19.23a.AM 14595 , Sep 10th 2019

This is the first available beta release of Confirm Street Manager agent. Following functionality is part of this release

Confirm Street Manager agent as a separate package, which can be installed and upgraded without need to upgrade the other Confirm components.
Confirm Street Manager Interface documentation, which describes the overview, supported actions, installations instructions and FAQs for the Street Manager agent.
New Database settings to allow storing Street Manager API credentials to access Street Manager API as a Promoter and Authority.
Street Manager agent capability to push notices created in Confirm to Street Manager system and pull notices created in Street Manager system in to Confirm.
Following Street Manager actions (notices) are integrated with Confirm Street Manager agent for data push and pull:
- Create a standard and immediate permit notice.
- Grant a permit notice.
- Issue a Work Start notice.
- Issue a Work Stop notice.
Following Street Manager actions (notices) are integrated with Confirm Street Manager agent for pushing data to Street Manager from Confirm:
- Inspections

Supported Confirm versions:

Confirm v18.2 onward support the Street Manager interface.

Installing and Configuring the Confirm Street Manager Agent:

For On Demand clients:

For On Demand clients the Confirm team will install and configure the Street Manager interface. Please get in touch with the Confirm technical support team for any queries.

For On Premise clients:

Download the Street Manager adapter from http://store.pbinsight.com/promo/4989413400

Then refer to the installation and configuration section of this document to configure the Confirm Street manager interface.