Enquiry Search

Search for Enquiries by entering one or more of the following search criteria: Enquiry number, Enquiry location, Enquiry description, Enquiry reference, Customer name, Customer reference, Customer email, External reference, Site name or Town.

To search using multiple criteria, include a <space> between each word.

The list of Enquiries matching the search criteria will be displayed below the search box. The list displays up to 100 Enquiries that match the search criteria.

The list can be further filtered based on the last Enquiry Status update by selecting an option from the Updated in drop down next to the search box.

Filters

The Filters button allows for advanced filtering of Enquiries by any of the following fields:

Service
Subject
Status
Action Officer
Classification
Site
Feature
Feature Type
Status Logged Date

For any of the lookup fields it is possible to filter Enquiries by one or more values.

The Site and Feature lookups will only display the first 100 results, although the results can be filtered to find the exact Site/Feature that you're looking for.

Note that, if the Site filter has any items selected, the Feature filter will only contain Features for the selected Sites.

Similarly, if the Service filter has any items selected, the Subject filter will only contain Subjects for the selected Services.

For any date filters, it is possible to select from a number of predefined date ranges or to provide a specific date range by selecting the 'Custom Date Range' option.